We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may request a refund within 14 days of receiving the product.
To be eligible for a refund, the item must be unused, unopened, and in its original packaging. Proof of purchase is required (such as your order number or receipt). Products that have been opened, used, or damaged after delivery are not eligible for a refund unless they arrived defective.
To initiate a refund, please contact our customer support team at [your support email or contact info] with your order details and reason for the return. Once your request is approved, we will provide instructions for returning the product.
Customers are responsible for return shipping costs unless the product is defective or the return is due to our error. We do not refund original shipping fees unless the return is due to a mistake on our part.
Once the returned item is received and inspected, we will notify you of the status of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.